Contact BT Broadband Customer Service
How to Reach a Person at BT Broadband
Verified Contact Information
-
+4 480 080 0150
Customer Service:
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+44 150 174 7714
Accounting/ Billing:
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+4 480 044 331124/7 Automated Line
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+44 800 169 1663Account Holder's Death
BT Broadband Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular BT Broadband Phone Number
+4 480 080 0150
Average Hold Time
Up to 3 minutes
BT Broadband Live Agent Availability
83% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
BT Broadband Customer Service Rating
4.8 out of 5
Overall Customer Sentiment
Mostly satisfied
BT Broadband Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular BT Broadband Phone Number | +4 480 080 0150 |
| Average Hold Time | Up to 3 minutes |
| BT Broadband Live Agent Availability | 83% of callers successfully reach a real person |
| Issue Resolution Rate | Low (14% reported full resolution) |
| BT Broadband Customer Service Rating | 4.8 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Customer Effort Score | Low Effort |
| Prepare before the call to BT Broadband | First and last name, email or address or zip code |
Contact Information
BT Broadband Website:
BT Broadband Help Center:
Corporate Office Address:
BT Broadband
Providence Row
DH98 1BT
United Kingdom
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 9:00 pm
Saturday - Sunday: 8:00 am - 8:00 pm
Summary of BT Broadband Customer Service Calls
612
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Compare BT Broadband Customer Service To
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BT Broadband